Terms of service

1. About us
Toytopia is operated by Toytopia team ,based in Pretoria , South Africa

2. Orders and pricing

  • All prices are in South African Rand (ZAR) and include VAT where applicable.
  • An order is confirmed once payment is received and you get a confirmation email.
  • We may cancel an order if a product is out of stock or a pricing error occurred. You will receive a full refund.

3. Payment
Payments are processed securely through PayFast. We do not store your card details.

4. Delivery

  • We deliver within South Africa. Delivery takes 7-14 business days after payment.
  • Delivery fees are shown at checkout.
  • Risk passes to you once the order is delivered.

5. Privacy
We only collect the information needed to process your order. We do not sell your personal information. We handle it in line with the Protection of Personal Information Act (POPIA).

6. Liability
Nothing in these terms limits your rights under the Consumer Protection Act. Otherwise, our liability is limited to the value of the product purchased.

7. Governing law
These terms are governed by the laws of South Africa.